What's a Scam?
A typical scam is when an individual player, or group of players, intentionally deceives another player to gain a benefit from the deception.
- As an example: A scam can involve you and another player agreeing to a form of compensation if assisting them with content in-game, and then the player doesn't fulfill their end of the agreement.
Tips to Avoid Scams
- If a deal or agreement sounds too good to be true, it probably is.
- Players might encourage you to use other applications to make in-game agreements, or to solicit account information from you.
- Don’t provide personal or account information to other players.
- We always advise you to use your best judgment and consider using game-integrated services within the game that protect you from scams.
Reimbursement for Scams
It isn't always possible for Amazon Games to verify if you were scammed. In these scenarios, we can't provide any reimbursement. We encourage you to educate yourselves and avoid situations that could result in you falling victim to a scam.
If you believe you were scammed by another player, please contact us with as much detail as possible, and we'll review your situation.